Extremely dissatisfied due to the rental company's negligence, which caused the border crossing documents to become invalid, resulting in the vehicle being detained at customs. There was no compensation afterward, and the issue was not resolved by the rental platform. Very disappointing.
The airport pickup was punctual, and they confirmed the return one day in advance via WhatsApp. I had seen comments saying you need to wash the car before returning, but I asked the staff and they said it wasn't necessary, with no additional charges. The deposit was refunded quickly, the very next day. Originally booked a PRIUS, thinking it would be more reliable and a hybrid, but they actually provided a Scion. It had some minor modifications and looked quite stylish. However, due to historical fuel issues, the car had some small problems—the non-power steering made driving a bit tiring. Still, it was a unique experience.
Originally booked a Toyota Prius, but the staff provided a free upgrade to a Mercedes E350. The car had been thoroughly cleaned, was very clean, had plenty of power, and offered a great driving experience.
Professional and polite customer service, very enthusiastic.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on SURPRICE RENT A CAR Tbilisi Airport
Esther Katte
-
-
-
-
View more >Dinah Faulkner
-
-
-
-
View more >Sam Dewar
-
-
-
-
View more >Maxine Commons
-
-
-
-
View more >Gladys Sainsbury
-
-
-
-
View more >