I reserved a Ford Focus but received a Hyundai Verna hatchback. These are clearly two different classes of cars and they refused to change it, yet the price remained the same. The service was very poor.
The store promoted full insurance. Since it was my first time renting a car in the US, I bought the full insurance for 2 days due to concerns about accidents. However, the store didn't explain how to check for violations or how to pay for them.
About QEEQ:10.0/10
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