They insisted on selling me insurance, despite me repeatedly stressing that I already had insurance, and resorted to various threats and intimidation. Additionally, the vehicle was heavily downgraded to a very small car, which couldn't even fit our luggage.
The lady on duty was very stubborn. We arrived two hours early and wanted to pick up the car early and return it early, but she refused, saying the price would be different if we picked it up early. Who is she trying to fool? We had to wait until her shift ended. Then a young lady helped us pick up the car early, and we also returned it early. It felt like the first person was either unfamiliar with the job or discriminating against Chinese people. I strongly complain about someone called Sevilla.
Both pickup and drop-off were very easy, the staff were very friendly.
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