The queue was well-organized, and the shared service counter with Thrifty shortened waiting times. The staff had a good attitude and smiled consistently. There was no upselling.
The staff at San Francisco airport seemed to be Chinese and insisted that we buy insurance, constantly saying: must. Our English is not very good, and after a long discussion, we understood that it's mandatory according to their policy. After we returned to our country, we contacted QEEQ, and they helped us appeal and recover some of the losses. We truly appreciate QEEQ.
About QEEQ:10.0/10
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