The car was good. Superb. The staff at the check in counter were cheats
S.Padaria
United States
Reviewed: Sat, Jul 13, 2019
About Thrifty:8.7/10
The counter staff on check in at the site were busy joking and talking amongst themselves all the time. The man just asked me to punch the accept buttons on the check in screen, without explaining anything. Only later I found out that he had included many extras which I did not need, and cost me another 400 dollars extra. No explanation, nothing!! Never with Thrifty again
About QEEQ:10.0/10
You have to instruct the staff of the rental car agencies not to fool the passengers, who are anyway exhausted after a long flight. They incorporate a lot of extras without informing the clients.
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Customer Service
The car was good. Superb. The staff at the check in counter were cheats