Great customer service, I would use them again

Very easy to use

I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.

The staff was rude and would not accept our insurance coverage. We were forced to pay 900 euro for coverage we already had.

Did not have my records when I got to counter! Lousy directions to return the car.

Everything was OK!

Car was good, pickup process was smooth and fast at pick up desk, attendant in car park was efficient and friendly for both pickup and return. I like that they allow for normal "wear and tear". However better signage is needed when returning cars to the actual terminal as it's very easy to drive by the return parking lot entrance.