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Search for Europcar Car Rentals in Madrid
Reviewed: Sat, Dec 14, 2024
About Europcar: 6.0 /10
During this trip, I interacted with staff from three different locations. While the staff was generally friendly, the process was quite troublesome. First, at the pickup location, the car I received was in poor condition, and I wasn’t informed in advance to carefully inspect and document it on the roadside. Meanwhile, I was constantly rushed by other staff honking at me, so I only realized after hitting the road that the car's system indicated it needed maintenance in 700 kilometers. I had to make numerous calls to the platform and visit a nearby location to address this issue. Eventually, I was told that the maintenance schedule didn’t follow the vehicle’s indicator but rather a separate internal marker within the car. Something that could’ve been resolved with a single call and a few words cost me an entire day of my trip. It was truly frustrating. However, thanks to having recorded a video during pickup, the return process went relatively smoothly. I must commend the platform here—although my plans were disrupted, their assistance was reassuring.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar MADRID PLAZA DE ESPAÑA

Alger Constance

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Reviewed: Sun, Nov 3, 2024
About Europcar: 10.0 /10
It's acceptable.
About QEEQ: 10.0 /10

Mandy Hawthorne

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Reviewed: Tue, Aug 20, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Ives Cooper

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Reviewed: Mon, Oct 7, 2019
About Europcar: 8.0 /10
It's okay.

Vanessa Lew

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Reviewed: Wed, Oct 16, 2019
About Europcar: 2.0 /10
Insurance was added without clear communication, and no insurance documents were provided.

Gwendolyn Elinor

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Reviewed: Tue, Feb 4, 2020
About Europcar: 8.0 /10
Average

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4032366095
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