I had booked a Toyota Sienna, but since it was unavailable, they upgraded me to a Ford Expedition, a super large American full-size SUV that is extremely easy to drive!
Had to wait in line for a long time. There is some confusion about the charges because I didn't pay directly through the app. The price at the front desk was about a few dozen dollars more expensive than shown in the app. Now I'm contacting customer service for after-sales inquiry.
They added extra insurance without explanation (I had already purchased it during the booking and provided it along with the rental reservation form). They also switched to a fuel-empty return policy without asking. During the pickup process, the staff barely spoke five sentences to me, mainly urging me to sign the contract without showing me the specific terms. It was a deceptive transaction and a very unsatisfactory rental experience. I won't rent from AVIS again.
I needed to pay extra that I wasn’t expecting. Insurance I believe.
They also didn’t ask for extra drivers so I forgot to do it at the counter.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on AVIS Logan International Airport
Nicholas Anthony
-
-
-
-
View more >Christine Duncan
-
-
-
-
View more >Laura Larkin
-
-
-
-
View more >Susie Hudson
-
-
-
-
View more >P.Dyson
-
-
-
-
View more >