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Search for Atlas Car Rentals in Melbourne

Overcharged and never refunded

Reviewed: Thu, Jul 18, 2019
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
Toyota Corolla image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Daphne Lattimore

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Feb 24, 2018
About Atlas: 2.0 /10
The service phone was always unanswered or answered by someone who could not speak clear English.

C.Harman

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Nov 30, 2019
“Good and pleased!”
About Atlas: 8.3 /10
I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!
About QEEQ: 10.0 /10
Very easy to book with this .com.

S.Harrison

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Sep 10, 2019
“Good”
About Atlas: 9.3 /10
Atlas were good except pickup slow and directions not quite correct.
About QEEQ: 7.0 /10

K.Hassall

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Mar 13, 2019
About Atlas: 9.0 /10
Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.
About QEEQ: 10.0 /10

Rhianna

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jul 31, 2018
“Excellent”
About Atlas: 9.2 /10
Like: Car was pristine and very low I'm. Cannot beat the price
Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.

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