We waited a long time to be picked up from the airport, not entirely Right cars fault, but when we arrived to get the car my husband had to move a dumpster that was blocking the car, the car was nearly brand new and in great condition until you opened up the car and it had a HORRIBLE fish odor it was so strong our clothes smelled like fish after riding in it. we were a group of 7 and there were not other options for us, so we took the fish mobile.
I waited for nearly 2 hours to be picked up from the airport. The phone line went straight to a voicemail and I had to contact head office in Christchurch and speak to the company manager for anything to happen.
One guy working in the office AND doing pick-ups and drop-offs. So he just tells everyone he's 5 minutes away, even though he is busy doing other things, including spraying the cars down. No full tank of fuel.
Like: The car was great, no problems, and affordable. Dislike: It did take a very long time for him to arrive, and he had told us ten minutes without a follow-up call.
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Customer Service
not exactly as expected
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View more >Dislike: It did take a very long time for him to arrive, and he had told us ten minutes without a follow-up call.