Picking up the car at San Francisco Airport was very convenient. We initially booked a Ford Transit, but Budget staff informed us that the rear seats couldn't be folded down to store luggage. So we switched to a seven-seater where one seatback can be folded down, and there was just enough space for our luggage. They mentioned that QEEQ provided a discount so there was no extra charge.

Poor service attitude, the website shows support for UnionPay, but the store does not accept it.

The staff was impatient and tried to push insurance on me. I told them I had already bought everything and didn't need any more insurance, but the staff's attitude changed immediately! They were extremely impatient, not allowing me to ask any questions. Also, they did not inform me that I needed to return to the counter on August 6 to renew the contract. I returned the car as scheduled, yet they charged me over $240 in late fees. Renting from Budget rental car makes me feel unsafe!

At Budget in San Francisco, you need to take a shuttle train. The pickup process was quick, and the staff were friendly. You only need a driver’s license. The Ford EDGE I reserved was unavailable, so they offered me a choice between a JEEP Grand Cherokee and a Hyundai Santa Fe. I chose the Grand Cherokee without hesitation as it’s a high-end car in my home country.

good price, delivery of car took little more time than usual. late night not my counter persons

good price and prompt customer care replies.