Брали машину в Париже, возвращали в Бордо. При осмотре машины перед получением, менеджер указал на незначительные царапины на заднем бампере, измерил их специальной линейкой и сказал, что они маленькие и их вписывать не нужно. После сдачи машины, нам сказали что так, как царапин на заднем бампере несколько, то они считаются одним повреждением, и мы должны за них заплатить, при этом сказали всё вопросы в офис в Париж. Удержали наш депозит 250€. Нас просто обманули повесив чужое повреждение и ещё и удержав в 10 раз больше чем оно стоит. Отвратительно!
The service was good but finding the rental office and the return address was difficult. However, they upgraded us to a Peugeot 5008, which was quite large for a woman to drive.
I had to pay a 250-euro deposit when I picked up the car, and the female receptionist didn't even know about it when I returned the car. If I hadn't reminded her, who knows what would have happened! In general, the staff at the return location were quite inexperienced. They gave me a photocopy of the rental agreement, and I had to insist multiple times to get the original. What a mess! There was a minor scratch, and it took them ages to deal with it, saying the damage assessment would take half a month. I had to proactively email to get the final receipt. Isn't this the basic duty of a car rental company? Terrible!
La voiture était très bien et les employes du bureau très agréables et avec bon attitude. Mais on a passé plus d'un demi-heure à chercher le bureau de location. Ils n'ont pas du signalisation dans la gare .
Like: Convenient location with very good rates and helpful staff. Dislike: A small snag with car was effectively corrected.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Ужасный сервис Alamo. Мошенники!
Relevant Reviews on Alamo Paris Lyon Train Station
Solomon
-
-
-
-
View more >Nydia Huntington
-
-
-
-
View more >R.LUCAS
-
-
-
-
View more >MIBU
-
-
-
-
View more >M.Maloney
-
-
-
-
View more >Dislike: A small snag with car was effectively corrected.