When the staff came to pick us up, they informed us that the car we had booked was not available and offered us a Hyundai SUV instead. Later, we found out that the car we initially booked had serious safety issues and was nearly written off after an accident! I think the staff should have informed us earlier. However, after communicating and negotiating through QEEQ, our issue was eventually resolved. They were quite good at solving problems.
I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back
Pretty amateur operation, we got picked up from the airport on the kids school run!! The premises of YES were a bit dodgy, we wondered what we had got ourselves into. The staff were very friendly, it was quite over the top vehicle checking for such an old rental vehicle! unfortunately we will not be using this service again.
About QEEQ:10.0/10
Very easy (excuse the pun). Simple to book, quick reply and great pricing
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Friendly staff,
Relevant Reviews on Yes Rentals Yes Rentals Christchurch
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