The car I received was different from what I booked. My Malaysian friend told me that the car I got had less power and was of a much lower brand compared to what I had reserved, and the price was not on the same level either. I spoke to the store about it, and they just told me that the car I booked was not available. If it was not available, why was I still able to make the reservation on the platform? It's really frustrating.
Suria don’t have counter at Senai Airport. Credit card machine didn’t function. Very old.
About QEEQ:10.0/10
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Customer Service
Excellent service by Suria Car Rental. Thanks to Mr Subra from Johor Bharu.
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