This is the 2nd time I've rented from them.
They have relatively new Honda BRX-1 (crossover SUV) for just a bit more than other agencies for a tiny (and sometimes old) Vios.
The car is great for the sometimes bumpy road to the beaches and to get over the numerous hills in Phuket.
To get to the car rental counter, one has to walk to the Domestic terminal and pass through security. It was a bit confusing. But the return of the car is easy. Call them 5 mins before arriving and just drop off the car.
This time around, the wind screen was wiped but with a dirty cloth. It was a bit hard to see through the windows at night and I had to clean the windows to be able to drive safely. I told the staff when I returned the car and the staff was very apologetic. The previous time I rented though, the car was very clean. Overall, I would rent from them again.
About QEEQ:10.0/10
The rental and insurance was cheaper than other platforms.
The process was pretty easy.
The counter is very difficult to get to. From the Int'l terminal you have to walk to the domestic terminal. When you get there you have to go through the usual baggage scanning procedure to get in, you then need to walk to secure area exit door (the counter is in the domestic terminal air side area) the guard will then check your car reservation details and let you use the airport staff entrance which means even though its only 20-30 meters from the first scan you need go through the whole scanning exercise yet again (my tip is that if you are travelling with others you get one of them to wait outside the terminal with all your baggage). Once you gone through all that hassle its then clear sailing to get the car.
“Overall was good. Just a lil bit difficult to find the counter if from international.”
About Chic Car Rent:8.3/10
It takes quite sometimes to get it settle at the counter. The staff assisted was initially not so friendly, after sometimes she's ok.
About QEEQ:8.0/10
Booking platform was ok. It shows chic car rent is the cheapest.
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Customer Service
Very good rental experience
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