Ok but not great.

It was my first time renting a car abroad, and I was quite anxious. However, upon arriving in Toronto, we called the rental company and they quickly sent someone to pick us up. They even helped with our luggage and drove us to the office to complete the paperwork. It was very convenient and efficient, and soon we were driving the car they had picked us up in. Though it wasn't the exact model we had booked, the car was in good condition and clean. For the next half month, the car performed perfectly. We drove from Toronto to Quebec City, covering over 500 km without any issues. When it was time to return the car before our flight back home, we couldn't make it to the company's location on time, so we left the car at the hotel front desk near the airport and notified them. They agreed without any fuss and were very courteous. This allowed us to return home without any hassles. Overall, our first car rental experience was very pleasant. Thank you, QEEQ! We will definitely choose you again next time!

When returning the car, I had to find my own way to the airport from Iversta as they were closed, I paid additional cost of $18 for taxi, because the “free shuttle” wasn’t available at Iversta. I had a cell phone with me to call for a taxi, otherwise it would have been disaster.

Very good service.

Staff tried to suggest that damage was done to front of vehicle by passing hand below spoiler. Was not done when vehicle was picked up

The car was 4 years old with 77,000 kms - a bit old to be a rental - the engine was noisy and the car needed a tune up

The staff was super helpful and helped us get to the vehicle, however, we had to meet them at a specific part of YYZ airport separate from the car rental section. They gave good directions, but the airports signage was poor and it took us some time to find it. We also rented a 7-seater minivan and were expecting to be taken in a shuttle van to the rental company's offices, but were picked up in the vehicle itself. Which would have been fine, except that we had 6 people with us and all of our luggage, strollers, and car seats and so someone had to wait behind while the Iversta employee drove us to the offices.