The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ:10.0/10
Great, thank you Easyrent cars. Please remove ACE from your list.
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
About QEEQ:10.0/10
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Bad experience with ACE
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