I arrived at Belfast Airport at 9.20pm. I called for the shuttle to pick me up but was told that the vehicle I had hired had a blown gear box and they didn't have any other cars to offer me. They were quite blatant and put the phone down!
I went to the offices in the morning. Whilst I was there I rang the number I called the previous morning. A mobile in the Managers' hand rang, but he swore he wasn't there the night before.
No apologies, no ownership of the night before's incident!
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Terrible!