Très déçu je ne renouvellerais pas ma demande de location
D.Guy
Italy
Reviewed: Thu, Aug 8, 2019
About Keddy by Europcar:6.7/10
Il n’y avait pas de clio disponible, on m’a proposé une panda 4x4 que j’ai refusé. On m’a alors proposé une clio zen moyennant 100 € de plus, c’est inadmissible. Je ne repasserais jamais plus par cette compagnie.
I was a bit sceptical about hiring a car in Italy as this was my first time to Italy but nothing could have went more smoother than this experience. No hidden extras or nasty surprises to our bill when we got back home so could not be happier, the car was nearly brand new and a joy to drive.......Thank You
“Frustrating - reasonable price, nice car but horrendous service on pick up and over the phone”
About Keddy by Europcar:6.0/10
Wait time and customer service upon collection were both the worst we have experienced.
Stating collection is "in terminal" is very misleading as you have to use a bus to the collection area.
Car was clean and in good condition, exactly what we needed for the trip.
Rental was reasonably priced.
The car supplied (Volvo V40, changed after negotiation for a Fiat Tipo station) did not match the category booked / paid for (Renault Kadjar / medium SUV)
About QEEQ:8.0/10
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Très déçu je ne renouvellerais pas ma demande de location
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