“Very poor experience during our family vacation.”
About Zezgo Rent a Car:3.3/10
The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.
The car was over 40,000 miles , the air bag on passenger side wasnt working and I'm pregnant, also they charged me for insurance the i tried to explain i already have rental car coverage and he demanded we pay we felt like we had no choice since it was late at night.
at the dropp off, the manager "Oscar" want that I sing the documentes without check the car, no after check if all car thinks was ok. The attention was the worse that i have in my live
I never will use this company again.
The car has low ps in one whell, without cleaning properly and one signal (front right) didn´t works.
Still waiting for return my deposit
About QEEQ:10.0/10
All ok thanks!
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Customer Service
They over charge me, made me buy their insurance ever thought l had the insurance with easyrentcars.
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