CAR RENTAL REVIEWS ON ZEZGO RENT A CAR AT MIAMI INTERNATIONAL AIRPORT, MIA

First they charged me an insurance fee that was not described in my rental agreement. Secondly they gave me a car that was unable to drive. The car was in trouble with balancing. The roof inside the car was all stained. I wasted time going back to the store. Then they gave me another car that was better, but so far of expectations for the amount charged. Poor experience and I will never rent a car there or recommend it to anyone.

Warn better about these types of events.

at the dropp off, the manager "Oscar" want that I sing the documentes without check the car, no after check if all car thinks was ok. The attention was the worse that i have in my live I never will use this company again. The car has low ps in one whell, without cleaning properly and one signal (front right) didn´t works. Still waiting for return my deposit

All ok thanks!

Nice service and nice car bud you should talk about the tolls policies before rent the car.

The worst front desk experience ever, hard booking,.

The car did thw job even thought I was expecting a Ford Fiesta.

The price I paid online was great, but at the counter they made me pay extra for insurance. I was not expecting it.

Location needs to be updated and could be cleaner. Didn’t like that i couldn’t use my own sunpass which I’ve always done with other companies. Also booked with insurance via EasyRentCars But was still able to use mine but Couldn’t get refunded for the difference.

Buen servicio

Buen servicio

You have to be more clear of your prices Overcharged a bit

Didn't try to fuck me, apart from the extra insurance that cost 112.

unexpected fees, they charge you for everything at the counter. Our initial booking was 44 dollars, at the counter it went to 177 dollars!

The worst car rental company ever. Please don’t deal with these company. I got an old car not has 82k miles and not running well. There was definitely a problem with the engine, I can tell from the sound. Tires was so old and in a bad condition. Seats and buttons and handrails were 60% broken. And the worst thing ever there were ants and cockroaches in the car. I wish there is an upload option to upload the pics and videos. When I asked to change the car for me she said I am sorry that’s the only available however there were many cars parked in their garage. I won’t not recommend this place to anybody.

Everything was great!! Thanks Richard! You made our experience perfect!!

Over me by making me buy their insurance.

The car was over 40,000 miles , the air bag on passenger side wasnt working and I'm pregnant, also they charged me for insurance the i tried to explain i already have rental car coverage and he demanded we pay we felt like we had no choice since it was late at night.

La atención fue muy buena y cordial. El vehículo no estaba del todo limpio.

La reserva la hice con todos los seguros que me ofrecían, sin embargo en el local de Zezgo me informaron que si tenía un siniestro igualmente iba a tener que pagar por lo daños y posteriormente reclamar a Esyrentcars o la compañía de seguros contratada por la devolución de lo abonado. Esta condición no me pareció cómoda para mí, más allá que no tuve siniestro. Estimo que la próxima vez contrataré los seguros en el mismo local al retirar el vehículo.

They don't answer their phone and didn't have a shuttle for me when I had already paid for my booking.

The first car they gave me (Nissan Rogue) was in very bad condition, dirty and broken seats, horrible internal cleaning and they had to change it for a smaller SUV

The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.

They did very bad checking of the car when giving it back, tried to charge $1500 for a small thing that was nothing after we checked again

No one answered the phone and the voicemail is some random person