First they charged me an insurance fee that was not described in my rental agreement. Secondly they gave me a car that was unable to drive. The car was in trouble with balancing. The roof inside the car was all stained. I wasted time going back to the store. Then they gave me another car that was better, but so far of expectations for the amount charged. Poor experience and I will never rent a car there or recommend it to anyone.
The first car they gave me (Nissan Rogue) was in very bad condition, dirty and broken seats, horrible internal cleaning and they had to change it for a smaller SUV
“I will not be using this service again. I already paid for a service i never received and no $$$ bac”
About Zezgo Rent a Car:2.0/10
I never even got my car. Company lied when I called to verify the deposit. Was told one thing on the phone and another when I showed up. Customer service was a joke. Barley spoke any English at the car rental company.
TERRIBLE !!!!!!
bad desk service and they scam me with extra insurance and I had to pay extra for the tools option even when I had my personal tool pass....they wouldn't let me use mine so i had to pay $160 extra for tools and insurance on a $100 4 days rental.....TOTALLY UNACCEPTABLE....NEVER AGAIN
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Customer Service
Bad experience.
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