Fine other than for the broken window motor. But customer support was awful.

T.Benda

Czech Republic

Reviewed: Mon, Aug 12, 2019

About Budget: 7.3 /10

Front passenger side window went down by not back up. All other windows were fine so likely a broken window motor. The car only had 15k kms on it though. Called the Budget support line but got no real help. When returning the car, mentioned it to the guy at the desk was not at all interested and he literally said "what do you expect me do to about it".

About QEEQ: 8.0 /10

Economy | Skoda Fabia or similar

1 days rental

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Nat Henrietta

Czech Republic

1 days rental

Reviewed: Thu, Aug 23, 2018

About Budget: 2.0 /10

They charged a 1400 CZK parking fee at pick-up, starting from three days before the pick-up date. Now, the rental company doesn’t acknowledge this fee, claiming there was a free parking card in the car. First, the staff never mentioned this when we picked up the car; second, there was only a paid parking card in the car.

Harriet Finn

Czech Republic

1 days rental

Reviewed: Tue, Oct 16, 2018

About Budget: 10.0 /10

Picked up and returned the car at Prague Airport, the staff at the store were quite friendly

About QEEQ: 10.0 /10

Eartha Malthus

Czech Republic

1 days rental

Reviewed: Mon, Jun 26, 2017

About Budget: 2.0 /10

Expenses are not transparent. Be cautious when choosing the Hertz branch at Prague Airport. They deducted a 20000 CZK pre-authorization for two small scratches!

Jeff

Czech Republic

1 days rental

Economy | Skoda Fabia or similar

Reviewed: Tue, May 14, 2019

“It is easy and lot of option can be chosen.”

About Budget: 7.3 /10

Smooth and fast. The condition of car is good. The altitude of customer service is terrible.

About QEEQ: 8.0 /10

Mariam Smirnov

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 22, 2018

“Great value for a last minute booking”

About Budget: 8.6 /10

Like: I liked that it was possible to get a great last minute deal within my budget. The reservation desk guy was helpful and friendly. We got the car as scheduled with no delays or waiting.
Dislike: We booked VW golf class and got a Seat (not sure which make). It was kind of a nice upgrade. However, this car has very uncomfortable front seats. It has nothing to do with Budget, just a thing to keep in mind.

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Fine other than for the broken window motor. But customer support was awful.

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