Easy, smooth rental.

Nothing particularly good or bad. The service felt robotic. If you have a choice, don't pick this company. They wouldn't accept my Chinese driver's license, claiming it was a Canadian legal issue. Despite my arguments, they refused to give me a car and sent me back to the airport. I easily rented a car from AVIS at the airport. Does AVIS not follow Canadian laws?

The location is close to our hotel, and the car is very new.

A Canadian local company with a 21-year history and a good reputation!

They upsell insurance when picking up the car and commit fraud when returning it. If you rent from them, insist they clean the windshield and then check it carefully with a flashlight! When I returned the car, I had to pay CAD75 for a tiny chip on the windshield that was just a bit larger than a pinhead! If you don't have the patience to inspect, it's better to buy their windshield insurance. Additionally, they target Chinese people! At the same time I returned the car, a foreign customer just handed over the keys and left. When I returned the car, a black man inspected the windshield for 3 minutes and found a tiny chip, forcing me to pay CAD75!

Amazing experience with routes. Staff was very friendly and the process was super smooth.

I loved using the easy rent cars app. It is very intuitive and provides the best rates. Keep it up guys.