A pleasure from start to finish

I didn’t like the fact that there was no one to check the car when I dropped it off .

Good

They rented us a car without working headlights. We discovered the problem on our second evening (of five day/nights) and had to drive back on tiny Irish roads with almost no lighting. It was terrifying. When I called the next morning, they told me to go get them fixed and that I would be reimbursed. We were in a tiny village on holiday so we just decided to forgo that experience. We didn't drive at night again but that was quite inconvenient. I would like to get a partial reimbursement since I do not consider this a fair or reasonable rental situation.

Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.

Upselling of insurance at the rental counter did take place but we rejected it. Others not in our group at the desk at the same time had a similar experience. Seems like common practice.

Price drop protector got me an extra discount which was nice.

On n'a pas pu avoir la voiture à boite automatique demandée. On a été obligé de prendre une voiture à boite manuelle. Alamo ne prend pas les carte de débit. Seulement les cartes de credit.