Goldcar representative at the airport refused to fulfill the rental contract terms and conditions and left us stranded without a car. Tried to insist that I had only paid a fuel deposit despite the rental company checking the terms for me days prior to the collection at the airport. Tried to get me to buy their insurance or pay another huge deposit for a small car. I would avoid this company with a bargepole in future. they didn't care that I had a child and was disabled
About QEEQ:10.0/10
Easyrentcars were great in assisting me with my problem with Goldcar and booked another car paying the difference. I did have to go on another long trip the next day to collect but easyrentcars unlike goldcar were very helpful
Extremely satisfied. I chose this car rental company with a sense of exploration, but today I must say, this is the most professional car rental company I've used in Europe. All the service terms were exactly as displayed on the website, with every charge clearly explained before making any transactions. The only downside is the mileage limit (the website shows 500 km/day, but it was actually 400 km/day when picking up the car). This mileage is not sufficient for a trip to the hot air balloon ride, as the round trip to the airport alone requires 650 km.
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