Everything went fine with hire but of course there just had to be someone trying to wheedle extra cash out of us on return by claiming we were responsible for non-existent or microscopic chips or other drivers’ damage! So very predictable but unfair and totally negates previous good customer service....
“Lots more paper work and questions than the usual car rental experiences.”
About Easirent:9.0/10
The pick up was very late and the process at the counter took longer than expected. We told them we had dinner booked and were going to be late. It was explained to us that they were training someone. The trainee was very pleasant and apologetic. Could do with a more noticeable vehicle/sinage at pick up as nearly missed it.
“Good value for money excellent, friendly and hassle free service”
About Easirent:9.3/10
The car met our expectations. The service at Aberdeen Airport was very friendly, helpful and efficient. The car drop off was very smooth and a fast lift to the airport terminal.
Was not allowed to pick up the car as they would not accept my husband’s credit card, the one that paid for the car, for the deposit. I, the driver, do not have my own credit card. We had to go back to the airport and spend £103 for another car through Europcar.
Like: I liked the car Dislike: Rather short on staff at Aberdeen airport. I usually have to wait as there is only one member of staff for several customers
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Customer Service
Great...apart from usual
Relevant Reviews on Easirent Aberdeen Airport
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View more >Dislike: Rather short on staff at Aberdeen airport. I usually have to wait as there is only one member of staff for several customers