No hassle and quick release.

They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.

I didn't expect when time for pickup I did to pay extra for mileage even though it say unlimited mileage.

Great. Specifically the price drop protection

Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.

Very convenient to use, great app!

The staff was very courteous and the vehicle exceeded my expectations.

Don't like the long wait just to rent the car from an iPad. This technology is lame and they made me call my insurance company while the guy on the iPad listened to confirm I have coverage. Also, I have not gotten my deposit back and the department at the call center was closed. For about the same price I should have rented from one of the big name places. Oh, and I didn't get a printed receipt at return because I didn't want to have to wait in the line again. By the way, that van was pretty beat up and had 56000 miles on it.