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+1-2897685366
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8221843333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8221843333
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Great, after initial problems picking up the car.

Reviewed: Thu, Aug 22, 2019
About ACE Rental Cars: 8.3 /10
The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.
About QEEQ: 8.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

J.Davis

View more >
Economy | Mystery car or similar
Reviewed: Thu, Jan 19, 2023
“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit

N.Davison

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Oct 9, 2019
“Not easy”
About ACE Rental Cars: 6.7 /10
No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service

View more >
Economy | Toyota Corolla Hatchback or similar
Reviewed: Sun, Sep 15, 2019
“Super as always”
About ACE Rental Cars: 7.3 /10
Could be better
About QEEQ: 10.0 /10
I lobe easyrentcars

S.Adejo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jun 17, 2019
“Good and will book with ACE again”
About ACE Rental Cars: 8.7 /10
I have difficulty connecting the Bluetooth in the car to my phone
About QEEQ: 8.0 /10
Great customer service but pick up and drop off could be better

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