Joshua, Return car attendant was SPECTACULAR !

The location is very easy to find.

I've used Zuzuche many times and always used my US driver's license to pick up the car. This time, Budget insisted on a Hong Kong or Mainland Chinese driver's license. Although I have those, I didn't bring them, which caused a lot of trouble. Neither my Chinese passport nor my Hong Kong ID was accepted, and even a photo of my Hong Kong driver's license wasn't good enough. Really frustrating.

The counter personnel was very patient as I wanted a specific vehicle. He spent time until I found my ideal vehicle. They tried to sell many different products.

We booked a Ford focus or similar to fit two suitcase in. Budget tried to give us a Ford fiesta claiming it was the same thing and sell us an upgrade. They ended up giving us a Kia sol. When the bags didn't fit the persons handing over the car was very unhelpful and walked off after putting the seats down and throwing the bags in saying it was fine as there were only two of us. We went back into the office and and spoke to a different person who sorted us a car with a big enough boot to fit 2 bags in out of sight.

El personal del mostrador fue muy descortes y me enganaron anadiendome extras que no solicite como el seguro del vehiculo, que yo ya tenia y dije que no lo queria. Esto supuso un costo extra aparte del precio de Easyrentalcars. Me senti estafado por ellos. Al reclamar no me ofrecieron ninguna solucion.