This was the first time for me to rent a car in Europe. My experience was beyound my expectation.
Q.GUAN
Croatia
Reviewed: Tue, Aug 27, 2019
About AVANTCAR:9.3/10
The car satisfied my expectation.
The time spent on pick-up was longer than my expectation due to a long line up.
But the staff on the counter was very helpful. He helped us for dropping the car in Downtown instead of Airport.
It wasn't clear whether the issue was with the rental company's credit card authorization policy or an error in the rental website's information. The rental company's requirement was a $3800 deposit, significantly higher than the $500-$3000 range stated on the website. My bank's limit was only $3400, and despite contacting the rental company and customer service, the issue remained unresolved for four hours. Eventually, I had to purchase an additional insurance policy directly from the rental company on top of the full coverage I already bought from the website. Although they promised to address the situation with the rental company's headquarters, I have received no follow-up for over two weeks despite multiple calls and online requests. This experience has shown me what it means to be irresponsible and untrustworthy.
There are hidden fees of crossing the boarder and or taking a ferry.
About QEEQ:10.0/10
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This was the first time for me to rent a car in Europe. My experience was beyound my expectation.
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