it was excellent experince, but i need info that how and when my deposite was be refunded.

Unreasonable demands, very anxious during the rental period

Very bad experience from Fastcars, they want to sell upgraded insurance, when I refused they started to threaten that if any scratch happens they will ask for 2500, they repeated that (philipno lady) Their location needs a taxi from T2 to T 1 i paid 90 dirham both ways. Then upon inspection they refused to note small scratches and they delayed me for around 30 minutes to bring the car. I called them on their dxb branch they don’t answer calls. They are really bad with customers

Very good service from your side

Car was not ready and the the counter staff on drop-off not professional, I will not be back to rent from FAST anymore.

Best price with fast booking

Check the car throughly and take loads of photos, they will go over the car with a fine tooth comb at the end. Also photo the windscreen - they found a pin sized mark on the windscreen (1mm max, too small to show up on a wide angle photo) and were going to get me to pay for a new windscreen, when luckily they managed to clean it off (ie it was only dirt in the end). Not a very fun experience - stressful - I have never before had a pin sized mark questioned, let alone one on the windscreen - they told me the windscreen was worth more than the car.

I found the booking in process really very slow with up to 30mins. watching the agent typing on his computer.