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Search for FOX RENT A CAR Car Rentals in Austin

Unprofessional unreasonable unacceptable.

Reviewed: Thu, Sep 5, 2019
About FOX RENT A CAR: 4.7 /10
Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.
About QEEQ: 10.0 /10
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

B.Adams

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Sep 30, 2019
“First and last time I will book with Fox rentals.”
About FOX RENT A CAR: 5.7 /10
I booked/paid for a mini-van and called Fox the day before to make sure everything was in place. I was informed that yes, everything was already paid and there was a mini-van booked for me. We arrived at Fox and was informed by the front counter staff where to go to pick up the mini-van. We got to the vehicle area and I handed a young man the paperwork. He looked at me and said there were no mini-vans left with an attitude that was like he would rather be anywhere but working there. There were 3 sets of keys hanging on the board, he looked at them and said I could have a Jeep SUV. We got to the vehicle and the black cloth front seats had something white that was spilled on them and the rear console/armrest was sticky. I started the vehicle and noticed that the gas gauge was showing 3/4 tank. We got to where we were staying, got wet washcloths/towel and washed off whatever was on the front seats and rear armrest. I also noticed there was 80,000 miles on the vehicle - seemed pretty high for a rental. I booked with Fox because they had the best price for a mini-van but that was not the vehicle I got.
About QEEQ: 10.0 /10

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Premium | Chrysler 300 or similar
Reviewed: Mon, Sep 9, 2019
“The product didnt match the process.”
About FOX RENT A CAR: 5.7 /10
Fox made me sign a no damage page before looking at the vehicle. The woman at the counter told me I had to sign to find out which car I would be getting. The car was drastically out of alignment and kept pulling to the right. while it was a newer SUV, I requested a full size car and they said none were available.
About QEEQ: 10.0 /10
Easyrentcars.com was great. Think they need to check who they are using though.

M Pape

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Medium SUV | Jeep Wrangler or similar
Reviewed: Wed, Sep 4, 2019
“Nightmare”
About FOX RENT A CAR: 2.0 /10
The car we rented (Jeep wrangler) wasnt there when we got there. We prepaid. They said they had two coming back and theyd call us. No call. We called them 6 times and then they said they got one back but would only hold it for us for ONE HOUR before they released it to someone else, even though we prepaid for it. The manager yelled at my husband; even though we had a 2 year old with us and had to schlep him ALL THE WAY BACK to the airport during rush hour traffic, and even though we paid for the car upfront. I would NEVER EVER EVER in a million years go with them again. I feel horrible for the poor people who work for this company. Spend $50 more and get actual service. Dropping off was a breeze.

jim

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Medium SUV | Jeep Compass or similar
Reviewed: Tue, Aug 13, 2019
“Satisfactory”
About FOX RENT A CAR: 9.0 /10
I requested an Amerian car and was given a Kia.
About QEEQ: 8.0 /10

D.Masino

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Feb 4, 2019
About FOX RENT A CAR: 10.0 /10
I went to Fox Rent A Car for the price. I was a little surprised to learn that I would pay an extra $11+ per day for tolls or $15 plus the toll if I didn't take that option. That said, Fox wasn't any less than the competitors when all was said and done.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8054011088
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Service Code#8054011088

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