Unprofessional unreasonable unacceptable.

United States

Reviewed: Thu, Sep 5, 2019

About FOX RENT A CAR: 4.7 /10

Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.

About QEEQ: 10.0 /10

Economy | Toyota Yaris 2 Doors or similar

1 days rental

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

Jim Kovalcik

United States

3 day rental

Intermediate | Toyota Camry or similar

Reviewed: Thu, Dec 22, 2022

“Very good car at lowest price”

About FOX RENT A CAR: 8.0 /10

Charged $38 for liability insurance. Told them I only wanted bare minimum. Was not aware that I was required to buy the insurance.

About QEEQ: 10.0 /10

D.Nelson

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Thu, Sep 5, 2019

“Easy as pie”

About FOX RENT A CAR: 10.0 /10

All gy

About QEEQ: 10.0 /10

Easy to get through the system

O.De La Cruz

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Aug 6, 2019

“Good”

About FOX RENT A CAR: 8.0 /10

First clerk was quick to tell me the reservation was not with them and quickly took upon assisting other client.. once I confirmed to them that it was through Fox the 2nd clerk was very pleasant... other than this the experience was good

About QEEQ: 10.0 /10

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Thu, Apr 18, 2019

“Not so Easy Rents”

About FOX RENT A CAR: 8.3 /10

The first car we received looked good, but when we got inside we noticed the driver’s side windshield was very deeply scratched, all over. We requested another car, but were told we had to go back to the service counter to change cars, which we were able to do.