Almost 100% happy

Very efficient service, the car was in good conditions.

The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.

Everything was great, including the price protector refund.

Waited far too long t get the vehicle.

I rented a Hyundai Grand Santa Fe or equal. When I came there they wanted to give me a Jeep Renegade (which is absolutely not equal). Aside of it was standing a Hyundai Grand Santa Fe, so I said: 'I rented that one want to have that one'. The lady said, that is another type of Hyundai Grand Santa Fe (which was not true) so you need to pay extra. I paid extra and took it. But in fact I paid double for a car I already hired. You cannot trust Discount

Discount should really improve on the pick-up process! We waited over 30 minutes to be picked up at Montreal airport (they promise the shuttle is every 20 minutes) worrying nobody would come because the number you call is only an automated message. The car wasn't ready and wasn't cleaned properly although we were about an hour late to pick it up due to airport and pick up shuttle delay. We were luckier on drop-off though!