Almost 100% happy

Overall satisfied, no excessive upselling, and a free shuttle bus to the airport.

The car actually exceeded my expectations! Great car. It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.

Discount car rental gave us the incorrect information as to where to get their pick up shuttle. Once we got to their counter the wait time was very long even though I was the first in line. Counter employees never acknowledged me and were busy doing other tasks (on the phone ). Car had lots of pre-existng damages.

we were a little anxious because of the emptying of the car. She was not strong enough in the ribs.

The vehocle as described was not available. It was suggested to me that a little Kia would be replacing it. I would not have been able to fit in that vehicle and therefore had to upgrade to a Ford Taurus. Service was awesome and agent/desk persons were the most helpful. However, the city insane road work made it laborious to find our way back to the drop off location.

Everything was really good. The only issue I had was with the onboard GPS who seemed out of sinc. ie: telling us to turn , when already half way in the turn.