You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.
The scheduled pickup was at 1:00 PM, but I didn’t get the car until 3:35 PM. The store said the car wasn't available and I had to wait, which ended up being more than 2 hours, significantly delaying my plans.
The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.
About QEEQ:9.0/10
So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.
The wait time was extremely long, almost 1.5 hours. Initially, there was only one staff member, and as the queue grew longer, they slowly added two more service personnel.
“Réservation facile avec un tarif raisonnable et conforme à nos attentes”
About Hertz:10.0/10
Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée.
Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.
About QEEQ:10.0/10
Facile de réserver sur la plateforme avec un choix de catégories de véhicules satisfaisant auprès de différents loueurs. Tarifs intéressant si on réserve très en avance.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Archibald Samuel
-
-
-
-
View more >Marsh Price
-
-
-
-
View more >Toby Ellen
-
-
-
-
View more >Parth Sorathia
-
-
-
-
View more >-
-
-
-
View more >Norma Gibbon
-
-
-
-
View more >Uriah Hemingway
-
-
-
-
View more >Boris Robert
-
-
-
-
View more >Hilary Addison
-
-
-
-
View more >Levi Wiener
-
-
-
-
View more >L.Proud
-
-
-
-
View more >-
-
-
-
View more >Benson Beaufort
-
-
-
-
View more >Louis Barney
-
-
-
-
View more >E.NOIVILLE-LEGER
-
-
-
-
View more >Daphne Lattimore
-
-
-
-
View more >Maureen Ruskin
-
-
-
-
View more >Jérémie 63
-
-
-
-
View more >Janice Christy
-
-
-
-
View more >Viola Augustine
-
-
-
-
View more >Car Rental Brands Ranked AT Pierre Elliott Trudeau International Airport, YUL
Know More about Pierre Elliott Trudeau International Airport Car Rental
Pay for Car Rentals with Crypto