tout va bien

Airport Van Rental should have specified the latest operating hour where they would accept the last transaction. I booked a pickup time of 11:30pm where AVR closes at 12:00am. Of course at the airport, it always late. There was no shuttle to AVR. AVR closed when I arrived at 12:10am. I had to return to AVR the next morning and it cost me $60.00 more!

Overall experience was good. Definitely would do business again. The only problem I really experienced was 1 1/2 hr wait time for pick up. I was scheduled for 10 pm and didn’t get it until 11:30pm

It was by coincidence I just logged in cheap car rentals and this site beat all the others in pricing for the same vehicle

Bad dispachee by returning a van

Diondre at the AVR counter said that CA state law required that I purchase their liability insurance at $18.95/day. I called my Allstate agent to confirm I have across-the-board $500,000 liability insurance. Diondre still demanded that I pay the extra charge. By then it had already been more than two hours since I left the airport; my daughter and young grandsons were waiting, so I accepted the added insurance. Repeated emails and calls to AVR's General Manager, LAX have gone unanswered.

Great service and value!