frustrating

I requested an economy car like a Toyota Corolla but got stuck with a van. This is the second time I got stuck with an SUV

The pick up shuttle never showed up. We finally took another shuttle to get to the car rental area. After we got there, they were telling us that the car insurance that we had bought through Easycarrentsl.com was not good and we should buy their insurance. After a. Loy of haste, we conveniences them that between our insurance, credit card and $10/day insurance that we had bought through the rental website we thought we were covered and we didn’t need to buy a fourth insurance for the car. Extremely disappointing experience. Won’t recommend them at all. And they should be investigated for trying to defraud the customers.

Please post my note about E Z Car Rental to help your other clients.

Didn’t have any issues with the rental car and staff was very professional during pick up and drop off.

Easy process to choose and book a car of your choice. Good value for the money.

Deceptive practices while up selling extra driver charge. Quoted $68 for our trip and charges $108, basically quoted for a week rate but we had reserved for 10 days....sleazy practice. Not a lot of money but terrible optics

The online process was great. The staff at the Ft. Myers was amazing. However, I called to verify the price that was going to be charged to my card and what she told me and what was charged was different. We found the discrepancy. However I do not understand why she wouldn't have included that in the price when telling me the final cost over the phone.