“Liars and thieves! Be careful before you do business with these people.”
About Easirent:6.7/10
The staff lied repeatedly about the need for the Sunpass toll. We specifically asked if 95 was strictly a toll hwy and ALL 4 members of staff said yes. We asked a 3rd and 4th time if there was any route to get to Miami without using a toll road and were lied to. Even went so far as to tell us if we went on 95 without the Sunpass, we would be issued a $25 fine for each offense. Of course, once we got on 95, we saw that only 1-2 lanes required a Sunpass. They totally robbed us of an additional $30. Also, neither my husband or myself received a copy of the rental agreement and when we asked for a copy of the digital agreement we signed, we were told it would be sent to our email. No email was sent! Then, after waiting the 3-5 business days, I tried to call about the $250 deposit placed on my credit card. For three days no one answered the phone and I had to call my credit card company to get my deposit back! Nice clean car for a decent price, but the customer service are thieves!
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