Brilliant

No cars available at the store and forced to upgrade by paying more! I had no choice but to accept. The replacement car was in poor condition and had low tire pressure, requiring daily inflation. They inexplicably charged me 194 euros when returning the car.

It was off-season when we went, so there was no queue. They did offer additional insurance, but it wasn't overly pushy. After giving us the keys, there was no guidance or anyone to take us to the rental car location. The car model was changed in the end and felt somewhat smaller, but my friends decided to accept it, so we didn't push further. It wasn't a very pleasant experience.

The store is near the airport exit, making it relatively easy to find. After arriving at the store, we waited in line for about 15 minutes. During the procedure, the staff recommended additional insurance but did not force us to buy it. After completing the pickup procedure, we waited for about 15 minutes before the staff handed us the car keys and informed us of the car's location. It took us about 5 minutes to find the car. We had originally booked a Peugeot 5008 (7-seater), but upon pickup, we were upgraded to a Nissan X-Trail (7-seater). The vehicle was relatively new and well-equipped. Although there were a few noticeable scratches on the body that had not been repaired, it did not affect the driving.

The store is located inside Paris Saint-Lazare station and is easy to find among a row of car rental shops. The procedures were simple and completed within ten minutes. The car was very new, with just over 4,000 kilometers, which in China would not even have passed its first maintenance. The unlimited mileage was great; this trip covered over 4,000 kilometers.

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