Stinky smoke filled car from Ace.

Professional, competent counter staff.

L’attente pour récupérer le véhicule fut terrible, puis, lorsque ce fut notre tour, on a commencé le processus, 5 minutes plus tard, l’agent nous a demandé de se remettre en ligne car il devait régler une autre situation avec un client qui avait attendu toute la journée! Ça a pris autour de 60 minutes pour être servi, les gens se plaignaient et etc.

I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.

Smooth with no issues

There was thousands of ants in the car. Crawling all over us and the dash, the whole time. I couldn’t find where they were until I went to put something in the back seat, and the floor was moving. I grabbed the floor mat and shook it off and killed them with my foot. There was bread crumb under mat. When I told the guy at the counter. He didn’t seem like he cared much..

The car was not a foreign like they mentioned, quest or similar. It was more like a caravan or similar. If they mention a foreign car they should try to provide a foreign car same with domestic.