Машина оказалась отличная, но вместо автомата хотели выдать механику, что было неприемлемо, учитывая оплаченный автомат, вместо гибрида дали дизель (не страшно), девушка менеджер либо не опытна, либо не достаточно сообразительна, в офис не дозвониться
Procedures handled on the first basement level of the train station took about 5 minutes. Car pickup and exterior inspection on the seventh basement level also took about 5 minutes. The entire process was under 15 minutes, very convenient and efficient.
I'll skip the minor issues, but the most serious problem is that this car rental company randomly charged my credit card, overcharging me by more than 600 euros. They couldn't explain why this happened or where the extra charge came from. Is charging customers arbitrary? If so, running this business must be easy. The counter attendant was extremely unhelpful and had a bad attitude, almost as if I owed them something. Overall, the trip was great, but the car rental experience was terrible. There won't be a next time.
Their customer service is very well. I satisfy from them.
About QEEQ:8.0/10
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