A very curious arrangement

M.Riordan

Ireland

Reviewed: Wed, Sep 18, 2019

About Easirent: 6.3 /10

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

Mini Van | Volkswagen Touran 7 Seats or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Gustave Gold

Ireland

1 days rental

Reviewed: Thu, Nov 15, 2018

“Dublin—Killarney—Galway—Sligo—Coleraine—Belfast—Dublin”

About Easirent: 6.0 /10

We returned the car at 9:30 am, but no one was there. Called and were told someone would arrive in 10 minutes, but it took 30 minutes, almost causing us to miss our flight!

A.Knight

Ireland

1 days rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

C.Halligan

Ireland

1 days rental

Economy | Fiat 500l or similar

Reviewed: Mon, May 27, 2019

About Easirent: 8.7 /10

We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Tue, Feb 12, 2019

“SHOCKING”

About Easirent: 4.0 /10

AVOID. Terrible experience. awful customer service. poor quality of cars. Everythings hidden in the fine fine print. Asked for £1,800 when arrived at check in. £30 extra money for boarder fees. and £95 upfront incase i didnt return full tank. Didnt have a similar car i purchased. Had to give me a manual Car and i asked for automatic car. First car they offered had engine managment light on. Overall shocking experience.

About QEEQ: 8.0 /10

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

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A very curious arrangement

Relevant Reviews on Easirent Dublin Airport

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