Best booking experience with easy rent cars

I chose Tamra out of three rental companies because the reviews mentioned Chinese service. However, the so-called Chinese service is just adding a WeChat account in Chinese to ask questions directly. There are no staff members who speak Chinese at the store; communication is all in Korean or English, so it's manageable if your English is decent. The WeChat staff had a poor attitude and responded very slowly, providing no real help and significantly affecting my travel experience. I won't choose Tamra again. Driving around Jeju Island is very convenient and easy. Except for the city center, which has more traffic, other areas are not crowded and are great for driving.

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

Platform easy to use. Straight forward.

it could be better if they can provide us an umbrella to the shuttle bus when its raining

Excellent. They have a WhatsApp chat service which is very helpful for visitors with only a data plan. They even contacted me on the day of rental to confirm my arrival. Unfortunately, because it was not easy to know Tamra closes at 8pm at the time of booking on EasyRentCars (my flight landed at 8.30pm), I almost could not collect my vehicle and it would have destroyed my itinerary. Fortunately, Tamra helped me to arrange for a late pickup smoothly, and checked in on me to see if I picked up the car in the end. They even reminded me to take pictures of the car, something a new rental car driver may not do. The return process was extremely smooth too. 10/10 would rent again.