The whole experience kind of ruined my trip.

Australia

Reviewed: Tue, Oct 8, 2019

About AVIS: 6.0 /10

I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.

Premium SUV | Mercedes-Benz GLE250 or similar

1 days rental

Relevant Reviews on AVIS Perth Airport

Meroy Longman

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Reviewed: Thu, Jan 17, 2019

“Terrible experience .”

About AVIS: 7.0 /10

I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .