“Every time I book currency conversion charges are levied on my card . Which is annoying.”
About Atlas:5.3/10
Took me 45 mins to rent a car .
The car I had asked for was not available so I was given a small car.
The parking is on 9th floor which takes 10 mins more to pick and drop.
No after hour service or drop off option
“Customer Service so poor that I chose to leave without hiring a car!”
About Atlas:2.0/10
This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.
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Customer Service
Good car for excellent price
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