Poor.

The second largest car rental company, easily recognizable signage.

The waiting time was too long.

Service is good and the process is relatively fast, though we waited in line for a short while because there were many people renting cars.

Very nice vehicle. Convertable mini beetle that was comfortable and great to drive. Pick up and drop off was a breeze.

Very easy to book and provide the best prices by far.

The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.