The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.
About QEEQ:10.0/10
The booking process was smooth and efficient. 6 hour cancellation was great for making any last minute changes. The only thing i would recommend would be the reward points process. I did not keep a copy of the invoice and am unable to collect the reward points without this.
“On the whole very good. Vehicle could have been cleaner. Defective tyre should have been identified”
About Apex:6.7/10
Vehicle provided had a defective tyre. Arranged for a replacement vehicle for collection the next day. I would have thought matters like this (safety) would have been undertaken as a routine matter of course.
Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.
Waiting time was more than an hour due to shortage of vehicles. stated time was 8:30am but only got the vehicle near 10. Other than that everything was in order. Staff were really friendly.
About QEEQ:10.0/10
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