Awful. Charged for add'l insurance TWICE because the company was not familiar with Easyrentcars.com.
M.L.
United States
Reviewed: Fri, Oct 18, 2019
About Budget:7.7/10
Pretty awful. The building was run-down, and there were approximately 50 people in line ahead of me. There was no air-con and it was very hot outside. The woman at the counter was very rude and almost did not accept my reservation because I purchased it in NZD. She gave me a "free" upgrade after I refused the offer to pay for one, and the vehicle I received repeatedly gave me a "low oil" warning - scary to drive!
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Customer Service
Awful. Charged for add'l insurance TWICE because the company was not familiar with Easyrentcars.com.
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