Like: Free upgrade to a near brand new car with built in sat nav which turned out to be a life saver. Dislike: Car rental return signage could be a little better but otherwise still straight forward.
Like: The price was FAR lower than anyone else. Pay on collect. Quick and easy pick up and drop off. Brand new car. Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.
Like: Location is perfect. Staff was friendly and helpful. Dislike: Make sure you buy full insurance with easyrentcars because it much cheaper than buying with Europcar. Ensuring you arrange additional driver if you need with easyrentcars also. We checked with Europcar directly on phone before booking through easyrentcars and staff refused to add my partner as another driver if he does not have credit card. He advised the staff we had done it before without credit card if he travel with me who has credit card. The staff insits he still needs to have credit card or go back to rent a car with the previous company where they allowed. Then we booked everything with easyrentcars with additional drive, full insurance. Everything went smooth at the pick up point. It is a best price offered by easyrentcars and the website help to bring the smooth and excellent experience. Thank you easyrentcars.
Like: Near new Nissan X-Trail. Very comfortable drive Dislike: Slow service when picking up - thankfully not a long queue
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Customer Service
Europcar Cairns Airport car rental experience
Dislike: Car rental return signage could be a little better but otherwise still straight forward.
Relevant Reviews on Europcar CAIRNS AIRPORT
C.Apetrei
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View more >J.smith
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View more >Clare. C.
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View more >Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.
Vivian
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View more >Dislike: Make sure you buy full insurance with easyrentcars because it much cheaper than buying with Europcar. Ensuring you arrange additional driver if you need with easyrentcars also. We checked with Europcar directly on phone before booking through easyrentcars and staff refused to add my partner as another driver if he does not have credit card. He advised the staff we had done it before without credit card if he travel with me who has credit card. The staff insits he still needs to have credit card or go back to rent a car with the previous company where they allowed. Then we booked everything with easyrentcars with additional drive, full insurance. Everything went smooth at the pick up point. It is a best price offered by easyrentcars and the website help to bring the smooth and excellent experience. Thank you easyrentcars.
Andy G
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View more >Dislike: Slow service when picking up - thankfully not a long queue