Easy reliable and smooth rental at Calgary

Very satisfied

No snow tires provided during snow season! An additional charge of $25 per day is required.

The Calgary pickup location did not provide the Grand Cherokee we reserved; instead, we got a Sahara with a lot of noise and a leaky roof. Additionally, one of the two keys was wrong. The Vancouver airport drop-off location deserves a five-star rating! The inspection officer and the staff were very helpful.

Overall dissatisfied. The upselling at the counter was expected, the slow car handover was tolerable, but the additional charges were unacceptable. I clearly declined extra services at pickup but was still charged for them. Due to time constraints, I couldn't argue upon return. Managed to get part of the charges refunded through the rental platform, but there were still unclear charges.

The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.

Easyrent cars went smooth. Quick easy booking on line and customer service was polite when I called.